Terms & Conditions

1. Who we are and what these Terms cover

Parichy is a brand owned and operated by Procure Services, based in Jalgaon, Maharashtra, India (“Procure Services”, “we”, “us”, “our”). These Terms & Conditions (“Terms”) apply to your use of www.parichy.com and any Parichy page, dashboard or tool that links to them (the “Website”), and to everything you buy or use from us: Parichy Smart Profiles, NFC hardware (cards, tags, keychains, stands and similar) and related services (together, the “Services”).

These Terms are an electronic record under the Information Technology Act, 2000 and the rules made under it. They are generated by a computer system and do not need any physical or digital signature.

The following policies are part of these Terms: the Privacy Policy, Shipping Policy, Return, Refund & Cancellation Policy, Cookie Policy, Acceptable Use Policy and Grievance Redressal Policy. If one of them deals with a subject in more detail than these Terms (for example returns), the more specific policy applies to that subject.

2. Accepting these Terms

By browsing the Website, signing in, placing an order or otherwise using the Services, you agree to these Terms and the policies listed above. If you do not agree, please do not use the Services.

At checkout you are asked to tick a box confirming that you agree. We keep a record of when you agreed and which version of the policies applied, and store it with your order.

If you use the Services for a business, company or team, you confirm that you are authorised to bind it, and “you” includes that organisation.

3. Who can use the Services

You must be at least 18 years old and able to enter a legally binding contract under the Indian Contract Act, 1872 (or the law that applies to you). The Services are not intended for children; please do not create an account or place an order if you are under 18.

You must not use the Services if we have previously removed you from them, or if the law forbids us from dealing with you.

4. Your account and sign-in

When you place an order we create a Parichy account for the email address you give us. To open your account and orders later you can sign in in any of these ways: with Google or LinkedIn using that same email address; with an email address and a password you choose (we first send a code to the address to confirm it is yours); or with a one-time code we send to your mobile number by SMS and WhatsApp. You can see the orders placed with the email address or mobile number you have confirmed.

Keep your password, your Google or LinkedIn account, your phone and your email secure, and never share a one-time code — we will never ask you for one. What happens under your sign-in is your responsibility, so tell us straight away at support@parichy.com if you think someone else has used it.

The details you give us (name, email address, phone number, delivery and billing address, GSTIN) must be true, complete and up to date. We act on them as given, so delay or loss caused by wrong details — for example a wrong address or PIN code — is your responsibility.

You can close your account at any time by writing to support@parichy.com. Closing it does not cancel amounts already due, and it is subject to the section on suspension and ending.

5. Products, Smart Profiles and descriptions

A Smart Profile is a digital profile page that we host and that people open by NFC tap, QR scan or link. NFC hardware is the physical card, tag or other item that carries the NFC chip and QR code and is set up to open a Smart Profile.

We describe and photograph our products as accurately as we can, but colours on a screen can differ from the real item, and sizes, weights and finishes are approximate. Sample profiles and demonstrations are illustrations; sample people and businesses are not real.

NFC works with compatible NFC-enabled smartphones, and every profile also has a QR code as a fallback. Whether a tap works depends on the phone, its settings, its case and the surface the item rests on, and we cannot promise that every phone will read every tag in every condition. See the compatibility guide.

What a Smart Profile includes is set out on its product page and in your order. Where a page describes a one-time price, it means you are not charged a recurring subscription fee for the features that page lists as included. It does not promise that a feature will be available for ever, and it does not stop us from introducing new, optional or paid features. We may apply reasonable fair-use limits — for example to storage, lead capture, AI conversations and traffic — so that the Services stay fair and available for everyone.

6. Placing an order

Products listed on the Website are an invitation to make an offer, not an offer to sell. When you place an order you offer to buy. A binding contract exists only when we accept your order — for example by sending an order confirmation or by starting production — and not merely because we have acknowledged receiving it.

Check your basket and order summary before you pay. You are responsible for the accuracy of what you order: the product, quantity, finish, design, text, logo and delivery details.

We may decline or cancel an order, in whole or in part, for example if an item is out of stock or discontinued; there is an obvious pricing, typing or technical error; we cannot verify you or your payment; we suspect fraud, abuse or an unlawful purpose; your artwork breaks our Acceptable Use Policy; or we cannot deliver to your address. If we cancel an order you have paid for, we refund what you paid for the cancelled part as set out in the Return, Refund & Cancellation Policy.

7. Prices, taxes and payment

Prices are in Indian Rupees (₹). GST 18% and any shipping charge are added at checkout, and you see the total before you pay. Shipping is ₹99, and free on orders of ₹999 or more.

If you want a GST invoice in your business’s name, enter your GSTIN and legal business name at checkout and check them carefully — an invoice cannot always be changed once it has been issued.

Prices and offers can change at any time, but a change does not affect an order we have already accepted. A coupon or offer follows its own conditions, has no cash value and may be withdrawn.

Online payments are processed by Razorpay (UPI, cards, net banking and wallets). We never see or keep your full card number, CVV, UPI PIN or net-banking login. Where checkout says that our team will arrange settlement (for example by bank transfer or against an invoice), we start production or dispatch only after payment has been received and confirmed. By paying you confirm that you are entitled to use the payment method. If your card was issued outside India, your bank may add currency-conversion charges that we do not control.

If money is taken from your account but no order is created, your bank or the payment gateway normally reverses it automatically; if it does not, write to us with the payment reference and we will help you trace it.

Please contact us before you dispute a payment with your bank or card issuer — we can usually fix a problem faster. If a payment is disputed, we may give the payment processor the records of the order, including your approval of the design, the delivery proof and the time and version of the policies you accepted.

8. Customised hardware and your artwork

Before we produce custom hardware you see a preview and approve it. Your approval confirms that everything is correct — spelling, names, phone numbers, email addresses, links, colours, placement and the logo. Please read it carefully: we print what you approved, and an error in approved artwork is not a defect.

The preview is an illustration. Printing, engraving and finishes can differ slightly from the on-screen preview in colour, size or exact placement; variations within normal production tolerance are not defects.

You are responsible for your artwork and text. You confirm that the text, logos, images and marks you give us are yours or that you have permission to use them, and that they do not infringe anyone’s rights or break the law or our Acceptable Use Policy. We may refuse, pause or cancel artwork that we reasonably believe is unlawful, infringing, misleading or offensive.

You give Procure Services a non-exclusive, royalty-free licence to use, copy and process your artwork and marks only to design, produce, test, deliver and support your order and to run your Smart Profile. We will not show your logo or design publicly as a customer reference without asking you first.

Production starts after your artwork is approved and payment is confirmed; see the Shipping Policy. Changes after production has started may not be possible, or may cost extra.

9. Your Smart Profile

We host your Smart Profile at a link and QR code that we assign. Your order confirmation explains when it is set up and activated; the profile and the hardware can be ready at different times. Your Smart Profile is a service we provide, not a product you own: you may use it for your own identity or business, but the platform, templates and software remain ours, and you may not transfer your profile to someone else unless your plan or corporate account allows it.

You are responsible for everything on your profile — text, images, links, contact details, products, prices, offers, bookings and how any AI assistant is set up — and for keeping it accurate and lawful. We do not check or endorse it before it goes live.

Visitor data. If your profile collects details from visitors (contact forms, lead capture, bookings, AI conversations), you decide what is collected and why. For that data you are the data fiduciary or controller, and we act as your processor: we store and pass it on for you and follow your instructions, subject to the law. You must have a lawful basis, give visitors a clear privacy notice, respect their rights and use the data lawfully. See the Privacy Policy. If you need a data-processing agreement, write to support@parichy.com.

Redirects and rules. You must not use dynamic redirects, QR codes or NFC links to send people to phishing, malware, scams or unlawful pages, or to show different content in order to mislead.

AI features. Replies from an AI assistant are generated automatically and can be wrong, incomplete or out of date. They are not professional, legal, medical or financial advice and we do not guarantee them. If your profile uses an AI assistant, do not present it as a person, and let visitors know they are talking to an AI.

Analytics. Any counts we show (taps, scans, views) are approximate and provided for information only.

We work to keep profiles available, but we cannot promise uninterrupted or error-free service. Maintenance, faults at our suppliers and events outside our control can interrupt access. Keep your own copy of anything important — we may not be able to recover content that has been deleted.

10. Bulk, team and corporate orders

A quote for a bulk or corporate order is valid for the period stated on it and is subject to stock, artwork approval and the payment terms in the quote or invoice. Unless the quote says otherwise, these Terms and our policies apply to it.

If you give us details of employees, team members or other people — for example names, email addresses and phone numbers to create their profiles or print on their hardware — you confirm that you are authorised to share them, that you have told those people and obtained any consent the law requires, and that they may be used for the order. You are responsible for their profile content and for reassigning or deactivating profiles when people leave.

Bulk orders are usually customised, so they cannot be cancelled once production has started, and a defect claim covers only the units affected.

11. Your content and our licence to it

You keep ownership of the content you put on your profile or send to us (“Your Content”). You give Procure Services a worldwide, non-exclusive, royalty-free licence to host, store, copy, display, transmit and process Your Content, only as far as needed to run, secure, support and improve the Services for you and to show it to people who open your profile as you have chosen. The licence lasts while Your Content is on the Services and for a short time afterwards for backups and legal reasons.

You confirm that you have the rights to give this licence. If you send us ideas or suggestions, we may use them without owing you anything.

12. What you must not do

You must follow our Acceptable Use Policy. In short, do not: break the law; publish unlawful, obscene, defamatory, hateful or misleading content; infringe someone else’s rights; impersonate anyone; send spam or scams; spread malware; probe, overload, scrape or bypass the security of the Services; reverse-engineer them; or resell them without our written permission.

13. Our intellectual property

The Website, the Parichy name and logo, designs, templates, software, text and images are owned by Procure Services or its licensors and protected by Indian and international law. Apart from your right to use the Services under these Terms, nothing gives you any right in them. You may not copy, modify, distribute, sell or reverse-engineer them, or use the Parichy name or logo, without our written permission.

Other companies’ names and marks (such as Google, LinkedIn, Razorpay and WhatsApp) belong to their owners. We mention them to describe how the Services work, not to suggest endorsement. To report an infringement, follow the reporting procedure.

14. Third-party services and links

The Services work with other companies — for example Google and LinkedIn for sign-in, Razorpay for payments, courier and postal partners, and email, hosting and messaging providers such as WhatsApp when you choose to contact us or a profile owner through it. Their own terms and privacy policies apply to what they do. We are not responsible for their services, for their availability, or for the content of other websites we link to.

15. Disclaimers

To the fullest extent the law allows, the Website and the Services are provided “as is” and “as available”. We do not promise that they will be uninterrupted, error-free or secure, that they are suited to a particular purpose, or that any NFC hardware will work with every device. AI replies, analytics, samples and content from other people are not guaranteed.

Information on the Website is general information, not professional advice.

Nothing in these Terms removes or limits a warranty or right that you have as a consumer and that cannot be excluded by law, including under the Consumer Protection Act, 2019. Our warranty on hardware is set out in the Return, Refund & Cancellation Policy.

16. Limits on our liability

Nothing in these Terms limits liability that the law does not allow to be limited — including liability for fraud or fraudulent misrepresentation, or for death or personal injury caused by negligence.

Subject to that: (a) we are not liable for indirect, incidental, special, consequential or punitive loss, or for loss of profit, revenue, business, goodwill, data or opportunity, arising from your use of, or inability to use, the Services; and (b) our total liability for any claim connected with an order or the Services is limited to the amount you paid us for the product or service the claim is about.

We are not liable for delay or failure caused by events beyond our reasonable control, by third parties, or by your own act, omission or breach of these Terms. Where the law of your country does not allow some of these limits, they apply only to the smallest extent it does allow.

17. Your responsibility for claims

To the extent the law allows, you agree to compensate Procure Services, its owners, partners, directors, employees and agents for claims, losses, damages and reasonable legal costs that arise from: Your Content or artwork; your breach of these Terms or the law; your misuse of the Services; or your handling of data that you collect through your profile or give us about other people. This does not apply to the extent that the claim is caused by our own fault or breach.

18. Suspension, ending and discontinuing the Services

We may suspend or end your access, remove content or deactivate a Smart Profile where reasonably necessary — for example if you break these Terms or the Acceptable Use Policy, if the law or an authority requires it, if we reasonably suspect fraud or harm to others, or if a payment is reversed or disputed. Where it is practical and lawful, we tell you why and give you a chance to fix the problem first.

You can stop using the Services at any time. Ending your account does not entitle you to a refund except as the Return, Refund & Cancellation Policy provides. When a profile is deactivated, its link stops working and any hardware that points to it shows the profile as unavailable.

If we decide to stop offering Smart Profiles altogether, we will give you at least 30 days’ notice by email or in your dashboard and a reasonable chance to export your profile data.

Sections that by their nature should continue after the Terms end — including payment, intellectual property, liability, indemnity and governing law — do.

19. Events beyond our control

Neither of us is liable for delay or failure caused by events beyond its reasonable control — including natural disaster, epidemic, war or civil unrest, strikes, government or regulatory action, failure of power, telecom or internet services, cyber-attack, failure of couriers, payment gateways or hosting providers, or shortage of materials — as long as reasonable steps are taken to limit the effect. Time limits are extended by the length of the event. If it lasts more than 30 days, either of us may cancel the affected order, and we refund what you paid for the part not delivered. This does not excuse payments that were already due.

20. Export controls and sanctions

You may not use or receive the Services if you, or anyone you act for, are subject to sanctions or trade restrictions under Indian law or the laws of the United Nations, the European Union, the United Kingdom or the United States, and you confirm that you are not. We may refuse or cancel any order that would break those laws.

21. Changes to the Website, the Services and these Terms

We may change the Website and the Services, and update these Terms and our policies, for example to reflect changes in the law or in how we work. The date at the top shows the latest version. If a change materially affects you, we tell you on the Website and, if you have an account, by email. A change applies to orders placed after it takes effect; an order you have already placed stays under the version that applied when you placed it. If you keep using the Services after a change takes effect, you accept it. If you do not accept it, please stop using the Services.

22. Notices and communications

You agree that we may contact you electronically, mainly by email to the address you gave us, about your orders and the Services. We send marketing messages only if you have separately agreed, and you can opt out at any time using the link in the message or by writing to us. Notices to us should be sent to the email address or postal address in the contact section.

23. Governing law and disputes

These Terms, and any dispute about them or the Services, are governed by the laws of India.

Talk to us first. Most problems can be settled quickly. Write to us as described in the Grievance Redressal Policy; we acknowledge within 48 hours and aim to resolve within 30 days.

Courts. Subject to the two paragraphs below, the courts at Jalgaon, Maharashtra have exclusive jurisdiction over any dispute that is not resolved.

Your consumer rights are kept. If you are a consumer, nothing in these Terms limits your right to bring a complaint before a Consumer Disputes Redressal Commission under the Consumer Protection Act, 2019 (including in the place where you live or work), to use the National Consumer Helpline, or to use any other forum you are entitled to use. Nothing here stops mandatory consumer-protection law of the country where you live from applying to you.

Business customers. If you are a business customer and a dispute is not settled within 30 days of written notice, it is referred to arbitration under the Arbitration and Conciliation Act, 1996, before a sole arbitrator appointed by agreement between us (or, if we cannot agree, by the court under that Act). The seat and venue are Jalgaon, Maharashtra, the language is English, and the award is final and binding. Either of us may ask a court for urgent interim relief.

24. General

• Whole agreement. These Terms and the policies they refer to are the whole agreement between us about the Services and replace anything said or written earlier.
• If part is unenforceable. If a court finds part of these Terms unenforceable, the rest stays in force.
• No waiver. If we do not enforce a right straight away, we have not given it up.
• Assignment. We may transfer these Terms to a successor to the business or to a related company; you may not transfer yours without our written consent.
• Relationship. Nothing here makes us partners, agents or employer and employee, and nobody else can enforce these Terms.
• Language. These Terms are in English. Any translation is for convenience, and the English text prevails.
• Electronic records. Our electronic records of orders, approvals and communications are valid evidence of them.

25. Contact and legal notices

Questions about these Terms: support@parichy.com. Complaints: see the Grievance Redressal Policy. Privacy requests: support@parichy.com. Postal notices go to the business address below, marked for the attention of the Grievance Officer.

Brand

Parichy

Operated by

Procure Services

Business address

Jalgaon, Maharashtra, India

Customer care

support@parichy.com

Website

https://www.parichy.com