Shipping Policy
This Shipping Policy explains order processing time, dispatch timelines, estimated delivery schedules, tracking updates, address responsibility, delivery conditions, and shipping limitations for Parichy orders.
Order Processing Time
- Standard products are generally processed within 48 hours.
- Customized or personalized products are generally processed within 48 hours, but timing may vary if design or content approval is pending.
- Orders placed on Sundays or public holidays are processed on the next business day.
Delivery Timeline
Estimated delivery timelines after dispatch are as follows:
- Metro locations: 2 to 3 days
- Non-metro locations: 4 to 6 days
- Remote areas: 7 to 8 days
Shipping Charges
Shipping charges are calculated at checkout based on destination, shipment weight, and serviceability.
Tracking Details
Tracking ID details are shared after dispatch through SMS, email, or WhatsApp where available.
Delivery Attempts
Courier partners generally attempt delivery multiple times.
- Re-shipping charges may apply if delivery fails due to incorrect address details.
- Re-shipping charges may apply if the recipient is unavailable during delivery attempts.
- Re-shipping charges may apply if the order is refused at delivery.
Address Accuracy
Customers must provide a complete, correct, and serviceable shipping address.
Any delay, return, or loss caused by incomplete or incorrect address details will remain the customer’s responsibility.
Damaged or Tampered Parcel
If a parcel appears damaged or tampered at the time of delivery, the customer should follow these steps:
- Refuse delivery where possible
- Record clear photos or videos of the parcel condition
- Inform support@parichy.com within 24 hours along with the Order ID
Delay Conditions
Delivery may be delayed due to conditions beyond normal control, including:
- Weather disruptions
- Logistics constraints
- Strikes
- High-volume periods
- Force majeure or similar exceptional events
International Shipping
- International shipping is not available for physical goods.
- Digital QR products and related digital services may be fulfilled globally where applicable.
Contact Details
User Acknowledgement
Placing an order on Parichy.com means you agree to this Shipping Policy.
